To ensure you are confident about your purchase, we have an Easy Returns and Exchange Policy, which gives you enough time to be in no doubt that you have made the right decision of buying jewellery from dreamdiamond Should you have any problem with the jewellery piece, you can choose to return it back and claim refund or exchange within the policy time frame.
For Exchange and Refund kindly contact us any time via call, email or whatsapp.
Duration : For Same Day Shipping Products, easy return and exchange policy timeline is 7 days from the date of delivery, for all other orders policy time frame is of 15 days from date of delivery.
Secure your product with the original invoice, certificate(s), jewellery box, etc. Call our Customer Care team to inform once the secured envelope is ready and we will arrange for a pick up.
Call our Customer Care team at + 972542130005 or email us at Dreamdiamondltd@gmail.com and place your exchange/ return request.